Presentations 2009

Speaker for Bank of America, Customer Service Summit. “Using Emotions to improve service”. February 3, 2009. Charlotte, North Carolina

Keynote Speaker for the SPD Foundation 9th International Symposium. “Taking Away the Guesswork:Objective Measurement of Internal State During Occupational Therapy”. October 8-10,2009. Chicago, Illinois.

Keynote Speaker for Think, Create, Engineer. “The Power of Being a Creative Engineer”.  October 29-Novermber 1, 2009.  Karnataka, India.